We want every MouCo delivery to arrive cool, safe, and looking great. If your order shows up damaged, warm, leaking, or otherwise not right — contact us right away. A quick photo of the package and cheese helps us understand what happened and speeds up resolutions.
Email us at orders@mouco.com with your order number and pictures, or reply directly to your order confirmation email. We’ll take care of you — replacements or refunds are handled case-by-case, but our goal is simple: you should get good cheese.
📌 Summary: If something’s wrong with your delivery, reach out with photos and we’ll make it right.
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