SMS Privacy Policy

Last updated: July 31, 2025

By interacting with MouCo Cheese Company (“we,” “us,” or “our”) via SMS, you agree to this SMS-specific Privacy Policy. It outlines how we collect, use, and protect your information as part of our messaging program. This policy is specific to SMS and complements our main Privacy Policy.


🔍 What We Collect

We collect personal information when you:

  • Sign up for SMS alerts, newsletters, or promotions
  • Submit forms on our website
  • Place an order or contact our team

This may include:

  • Contact Info: Name, phone number, email, shipping address
  • SMS Consent Details: Date, method, and record of opt-in
  • Order Data: Items purchased, delivery preferences
  • Survey & Feedback: Responses to promotions or reviews

We also collect limited technical data (like device and browser type) through Shopify and third-party tools to improve your experience.


💡 How We Use It

If you’ve opted in, we may use your information to:

  • Send updates about cheese drops, promos, or order status
  • Reply to messages or provide support
  • Understand usage trends and improve our messaging
  • Tailor content and offers to your interests
  • Help detect fraud or abuse of our Services

You can opt out of SMS anytime by replying STOP.


📲 Consent & Messaging

By subscribing to our SMS updates (e.g., texting CURDS to (970) 999‑1619 or signing up here), you agree to receive recurring text messages from us, including alerts and promotional content.

  • Message frequency varies
  • Message and data rates may apply
  • Reply STOP to unsubscribe. Text HELP for help

Your consent is never sold or shared for third-party marketing.


🔗 Who We Share With

We do not sell your SMS-related information. We only share data when needed:

  • With service providers helping us manage SMS, payments, or website tools
  • To comply with legal obligations (like subpoenas)
  • As part of a business change, like a sale or merger

📋 Your Options

You’re always in control of how we reach you. You can:

  • Text STOP to unsubscribe from SMS
  • Use unsubscribe links in marketing emails
  • Email us at orders@mouco.com with requests or updates

Note: We may still send transactional messages (like receipts) even after unsubscribing from marketing.


🗃️ Data Retention

We only keep your info as long as needed for the reasons listed above—or as required by law. When no longer needed, we securely delete or anonymize your data.


🛠 Updates to This Policy

We may revise this SMS Privacy Policy from time to time. Updates will be reflected with a new effective date at the top of the page.


📍 Contact

MouCo Cheese Company
orders@mouco.com
1401 Duff Drive, Ste. 300
Fort Collins, CO 80524, USA
https://mouco.com